About Us
A better way to do IT support
We’ve been enabling small and growing companies and organisations to thrive since 2005 and continue to support many of our earliest customers today.
Although technological change has been exponential over the last 20 years, our founding principles and focus have remained constant. Launched to challenge over-engineered IT systems, our expertise has evolved to help you meet today’s IT needs, provide stable, secure and scalable IT that you can depend on, delivered by people who care.
Our People
Mark Le Huray
Managing Director
Pauline Milne
Operations Manager
George Pullar
Systems Engineer, 1st Line
Henry Stewart
Systems Engineer, 2nd Line
Claire Bailey
Sales & Marketing Administrator
Mark Bennett
Systems Engineer, 2nd Line
Connor Davidson
Systems Engineer, 3rd Line
Veronika Ridge
Systems Engineer, 1st Line
Liam Carle
Systems Engineer, 3rd Line
Lewis Hawick
Systems Engineer, 1st Line
Michael Lodge
Systems Engineer, 2nd Line
Konnor Stewart
Systems Engineer, 2nd Line
Jack Begg
Systems Engineer, 2nd Line
Mal Nicol
Account Manager
Neil Robertson
Systems Engineer, 2nd Line
How we’ll work with you
Running a business or organisation is difficult enough without worrying about IT.
Ensuring the stability, reliability and scalability of your IT systems is an investment that creates value. It produces efficiencies, reduces downtime and creates assurance, security, and sustainability.
Your business needs drive technology, not the other way around. Working with you, we make sure your investment delivers and provides the level of technical and customer service and care that you should expect by:
Listening first and designing around your business
Explaining things clearly and without jargon
Focusing on prevention, not just fixing problems
Being honest about risk, security and cost
Building long-term partnerships
For many of our customers, we’re an extension of their team, someone they trust to guide decisions, not just fix things when they break.
The Simblox Way
The Simblox Way has evolved organically over more than two decades of delivering trusted, local IT support. A continuous cycle of review and improvement, at its core is a structured quarterly review.
Each quarter, we analyse trends and issues from the previous period, alongside the health of your hardware, software, and wider IT estate. We combine this insight with changes in technology, security threats, and your evolving business needs to produce clear, practical recommendations. These recommendations typically form the basis of targeted projects designed to strengthen infrastructure, address gaps, and reduce risk.
A key output of this process is the quarterly report, which continues to evolve. Its purpose is to provide a clear, high-level view of your IT environment, triaging issues and recommendations using a simple traffic-light system, so you can quickly understand the health, resilience, and readiness of your systems
Growing expertise
Since 2005, we have grown steadily as a business, and we are proud that this growth, across sectors, has largely been driven by word of mouth. Today we support a wide range of companies and organisations across North East Scotland, all with different operational styles, set ups and objectives.
We’re continuing to grow, invest and improve without losing the personal, local service and care that we are proud of, and which sets us apart.
Find out how Simbox can help you solve your IT needs.
Get in touch today for a no obligation discovery session to discover how Simblox can make your life easier.