Services

Making IT simple and stress free

We live and breathe IT and our services have been designed to let you outsource the hassle and fear IT can create.

These services are built to reduce downtime, improve security, and give you confidence that your IT is under control. We focus on making IT simple, reliable, and easy to understand so you can focus on delivering, growing and improving services for your customers.

We live and breathe IT and our services have been designed to let you outsource the hassle and fear IT can create.

You can always expect and rely on:

Fast, local and friendly support
Proactive monitoring to prevent issues
Clear communication with no jargon
Fully managed service tailored to your business
Flexible contracting options to suit you

We’ll never recommend change when it is not needed and working with Simblox, you’ll always understand what you’re paying for, and why. We are committed to clear, predictable and affordable pricing with no nasty scares.

How can we help you?

Managed IT Support

What matters to you:
When something goes wrong, it needs fixed quickly.

What we do:
We provide managed IT support for your users and systems, taking full ownership of issues from start to finish. We reduce your downtime and minimise disruption, the Simblox Way.

IT Strategy & Advice

What matters to you:
Are we doing the right thing with our IT, is it performing for us?

What we do:
We review your existing IT systems and make recommendations to ensure they serve your current and future needs. We give practical advice that supports your business objectives, operating model and budget.

Cloud & Modern Working

What matters to you:
Using cloud-based tools effectively for our business.

What we do:
We help you adopt and optimise your use of modern, efficient workplace tools like Microsoft 365, that support secure and productive working, improving collaboration, flexibility and reliability.

Cyber Security & Protection

What matters to you:
Are we safe, and how do we know?

What we do:
We protect your systems, data, and users with rational, layered security and practical training. As a Cyber Essentials Plus certified partner, we ensure your organisation is always in safe hands.

Projects & Improvements

What matters to you:
Change without chaos.

What we do:
Adept at IT change management, we’ll make sure your office move or system upgrade happens smoothly. We’ll communicate throughout the process, ensuring effective project delivery with minimal disruption.

Hardware & Software Supply

What matters to you:
Are we sourcing the right equipment, at the right cost?

What we do:
We source, configure and support high-quality hardware and software that meets your business needs, at competitive prices. We plan refresh cycles so your systems stay reliable and cost-effective.

What some of our customers say...

Thanks Michael for speedily updating my Payroll system, with very little input from me.

Pauline, I am really pleased with this - as I am with you and Veronica's help on Friday - thanks so much again to both of you.

Thanks Lewis for reacting swiftly to a fraudulent email received.

I had a lovely chat with Pauline she came across as very customer focussed and very helpful.

Great work from Henry, always helpful when I call.

I would like to give feedback that my request to Simblox has been actioned on the day it was received, please give a gold star to Lewis.

Afternoon Henry, once again you have sorted the problem, really appreciate being able to ask for your help it is most appreciated.

Thanks to Veronika for her patience this afternoon, pleasant courteous and knowledgeable young lady. Always a pleasure to speak to your employees.

I wanted to let you know...we had Konnor with the K (and the tash) in today - what a lovely guy, really helpful, friendly and conscientious.

Thank you to Konnor and Michael for fixing this! It’s been a real pain in the neck, so I was grateful to have it resolved when I raised it. Konnor particularly continues to be really responsive and helpful and doesn't make me feel like I am an idiot when I make basic mistakes.